Implementation of the Role of IDI Mediators in Resolving Medical Disputes in Lampung Province

Abstract

Medical dispute resolution in Indonesia increasingly applies the principles of restorative justice, emphasizing dialogue and ethical accountability rather than punitive sanctions. This study examines the implementation of the role of professional mediators of the Indonesian Medical Association (Ikatan Dokter Indonesia/IDI) in resolving medical disputes in Lampung Province. The main problems discussed are how IDI mediators carry out their role in the settlement of medical disputes and what obstacles they face in practice. This research employs a normative and empirical juridical approach. Data were obtained through literature review and field studies, then analyzed qualitatively using juridical analysis techniques. The results show that the settlement of medical disputes is generally carried out through the Medical Ethics Council (Majelis Kehormatan Etik Kedokteran/MKEK), which supervises, guides, and evaluates doctors’ compliance with medical ethics as stipulated in Law Number 29 of 2004 concerning Medical Practice. However, the implementation of IDI’s mediator role still faces several obstacles, including limited understanding of restorative justice among practitioners and the lack of standardized mediation procedures. The study recommends that IDI act more objectively and transparently in handling medical dispute mediation to ensure fairness for all parties, while also improving public awareness of medical ethics and professional responsibilities.