The Influence of Coordination and Competence on Employee Performance in the Protocol and Communication Section of the Leadership of the Regional Secretariat of the Central Lampung Regency

Abstract

This research uses a qualitative method that is descriptively analysed to evaluate employee empowerment based on their main tasks and functions in the Protocol and Communication Section in Pringsewu Regency. The results showed that employee empowerment has been implemented through several dimensions: effectiveness, authority and responsibility, discipline, and initiative. Employees have carried out their assigned tasks, but their effectiveness is still not optimal. Although employees have been responsible in their duties, discipline in working hours still needs to be improved. In general, employees have not taken the initiative in carrying out tasks without direction. These findings suggest the need for improved coordination and competence to improve overall employee performance.