Journal Of Administration, Policy, And Service Integration https://journal.ubl.ac.id/index.php/japsi <p><img src="http://journal.ubl.ac.id/public/site/images/almaindah/download-1500x1748-aa73f4d2a42db3faee27be2c806ef32a.png" alt="" width="190" height="221" /></p> <p>The Journal of Administration, Policy, and Service Integration (JAPSI) is a double-blind peer-reviewed open-access journal that is printed in both English and Indonesian. JAPSI's coverage area includes theoretical, empirical, or policy-oriented research articles, original research reports, reviews, brief communications, and scientific comments in the fields of social science, economics, administration, policy, service, and technology with a regional, national, and international scope</p> Universitas Bandar Lampung en-US Journal Of Administration, Policy, And Service Integration The Effect of Workload and Motivation on the Performance of Protocol and Communication Employees of Bandar Lampung City https://journal.ubl.ac.id/index.php/japsi/article/view/99 <p>The problems in this study are: (1) Is there an influence of Workload on the Performance of Employees in the Protocol and Communication Section of the Bandar Lampung City Leaders, (2) Is there any influence of Motivation on the Performance of the Employees in the Protocols and Communication of the Bandar Lampung City Leaders, (3) Is there an influence of Workload and Motivation on Employee Performance in the Protocol and Communication Section of the Bandar Lampung City Management. The research method used in this study is a survey. using survey methods. By means of the census it is intended that all populations are also sampled because the population is limited and allows researchers to examine all populations by using questionnaires as a data collection tool. In completing the main data (primary data) also used interviews with section leaders and staff to strengthen and explore factors which cannot (yet) have been revealed in the questionnaire. The results showed that there was a significant influence of Workload and Motivation on Employee Performance in the Protocol and Communication Section of Bandar Lampung City Leaders, the biggest influence of the dimensions of workload forming was the dimension of external factors, while the smallest dimension of the variables forming workload was an internal factor, then The biggest dimension of forming motivation is financial motivation, while the smallest influence of forming variables motivation is non-financial motivation.</p> M.Zoely Hakim Riyanto Riyanto Copyright (c) 2024 Journal Of Administration, Policy, And Service Integration 2024-02-12 2024-02-12 1 1 1 10 The Effect of Organisational Culture and Performance Benefits on the Performance of Employees of the Administration Bureau Lampung Province https://journal.ubl.ac.id/index.php/japsi/article/view/100 <p>The problems in this study are: (1) Does organizational culture affect employee performance in the protocol section and the administrative bureau of the Lampung Province leadership. (2) Does the Performance Allowance affect the Performance of Employees in the Protocol and Administrative Bureau of the Lampung Province Leadership. (3) What is Organizational Culture and Performance Allowances on Employee Performance in the Protocol Section and Administrative Bureau of Lampung Province Leaders. This study uses quantitative methods aimed at revealing the influence between the independent and dependent variables and testing the significance of the effect between these variables. Thus it will be known the extent of the influence of the independent variable on the dependent variable. Survey technique is used to take samples from the population. Samples were taken representatively to be analyzed in order to draw conclusions, then generalized to the population. The results showed (1) Partially, the organizational culture variable had a positive and significant effect on employee performance. (2) the performance allowance variable has a positive and significant effect on the performance of the Protocol Section and the Administrative Bureau of the Lampung Province Leader. (3) Simultaneously shows that the organizational culture variables and performance allowances have a positive and significant effect on employee performance at the Protocol Section and Administration Bureau for Lampung Province Leaders.</p> M.Kausar Hariska Norman Nantiko Copyright (c) 2024 Journal Of Administration, Policy, And Service Integration 2024-02-12 2024-02-12 1 1 11 23 Implementation of Mayor's Regulation Number 27 of 2021 Concerning Talent Management of Civil Servants in the Government Bandar Lampung City https://journal.ubl.ac.id/index.php/japsi/article/view/101 <p>The assessment of the implementation of civil servant management merit system in Bandar Lampung City Government in 2021 was in the bad category. This study aims to analyse the implementation of Mayor’s Regulation Number 27 in 2021 regarding Talent Management for Civil Servants in Bandar Lampung City Government and to find out the aspects that support and hinder its implementation. This research method uses a qualitative descriptive approach. The results of the study indicate that the implementation of talent management policy for Civil Servants in Bandar Lampung City Government has been running but not as a whole because it is still adjusting to existing conditions. In general, this study can be concluded that the implementation of the Mayor’s Regulation Number 27 in 2021 concerning Talent Management for Civil Servants in Bandar Lampung City Government is still experiencing a number of obstacles. This can still be seen from poor communication and minimal resources. The results of this study also provide some input for Bandar Lampung City Government to carry out comprehensive socialization, increase the budget, supporting facilities, and accelerate the change in echelon III and IV position placement into competency tests.</p> Nita Perdana Hafys Sanjaya Ivando Holawarno Maida Rudin Agus Purnomo Malik Malik Agus Wahyudi Akhmad Suharyo Copyright (c) 2024 Journal Of Administration, Policy, And Service Integration 2024-02-12 2024-02-12 1 1 24 36 The Influence of Organizational Culture and Leadership Style on Employee Work Discipline the Mesuji Regency Maritime and Fisheries Service https://journal.ubl.ac.id/index.php/japsi/article/view/102 <p>The problem lifted in this research is discipline work officer of The Office of Marine and Fisheries in Mesuji Regency. This research aim to lay open (1) influence of organization culture to discipline work officer, (2) influence of leadership style to discipline work officer, (3) Influence of organization culture and leadership style by together to discipline work officer.This research uses explanatory survey method. The population of this research are all officer of the Office of Marine and Fisheries in Mesuji Regency. Sample in this research entire/all from population that is as much 39 people. This Research consist of 3 (three) variables namely: organization culture (X1) and leadership style (X2) as independent variables and discipline work officer (Y) as a dependent variables. Result of analysis indicated that there are organization culture contribution to discipline work officer, &nbsp;contribution &nbsp;of &nbsp;leadership &nbsp;style&nbsp; to &nbsp;discipline &nbsp;work &nbsp;officer, &nbsp;and &nbsp;while organization culture contribution and leadership style concurrently to discipline work officer. The result of this reseach indicates that there is a positive influence and significant of organization culture toward discipline work officer, there is a positive influence and significant of leadership style toward discipline work officer, there is also a multiple positive influence and significant of organization culture and leadership style toward discipline work officer of The Office of Marine and Fisheries in Mesuji Regency. In an effort to improve the discipline work officer in the Office of Marine and Fisheries in Mesuji Regency need an increase in the quality of organization culture and leadership style. The higher the quality of organization culture and leadership style in the Office of Marine and Fisheries in Mesuji Regency the higher the quality of discipline work officer.</p> I Komang Adi Candra Fitria Arsyad Copyright (c) 2024 Journal Of Administration, Policy, And Service Integration 2024-02-12 2024-02-12 1 1 37 50 Policy Implementation of the 2021 Development Planning Meeting at the Regional Development Planning Agency of Lampung Province https://journal.ubl.ac.id/index.php/japsi/article/view/103 <p>This research aims to understand the implementation of the Development Planning Deliberation policy carried out by the Lampung Province Development Planning Agency and the inhibiting aspects of the implementation of the Development Planning Deliberation policy. The research method was carried out with a qualitative research approach with descriptive analysis method, using secondary data and primary data. The Development Planning Deliberation is also a forum for preparing development plan documents and coordination between government agencies and the participation of all development actors, Research Results: Development implementation sometimes overlaps, limited human resources, not yet optimal process of implementing the Development Planning Deliberation in absorbing the aspirations of the community in development.</p> Zakiah Drajat Desi Ari Safitri Copyright (c) 2024 Journal Of Administration, Policy, And Service Integration 2024-02-12 2024-02-12 1 1 51 59 The Effect of Competence and Provision of Extra Employee Income on Employee Performance of the Central Lampung Regency Regional Financial and Asset Management Agency https://journal.ubl.ac.id/index.php/japsi/article/view/104 <p>The main issue raised in this research is how employee performance in government organisations is still underperforming. Employee performance affects organisational performance. The purpose of this study was to determine whether employee performance at the Regional Financial and Asset Management Agency of Central Lampung Regency is influenced by employee competence and income generation. A sample of 51 employees from the Regional Financial and Asset Management Agency of Central Lampung Regency was used in this descriptive research. This study used observation, documentation, and questionnaire distribution methods to collect data which were then statistically analysed. Data processing in this study was carried out using the SPSS version 20 programme to measure linear regression models. Based on the results of the study, it shows that competence has a significant effect on employee performance. Additional employee income has a significant effect on employee performance. This means that the higher the additional employee income, the higher the employee performance. Competence and additional employee income together have a significant effect on the performance of employees of the Regional Financial and Asset Management Agency of Central Lampung Regency.</p> Ferlison Adi Chandra Nabila Azura Copyright (c) 2024 Journal Of Administration, Policy, And Service Integration 2024-02-12 2024-02-12 1 1 60 71 The Influence of Work Environment and Compensation on Employee Job Satisfaction in the Regional Secretariat of the East Lampung District Government https://journal.ubl.ac.id/index.php/japsi/article/view/105 <p>This research was conducted to understand how salary and the work environment of the Regional Secretariat of the East Lampung Regency Government affect employee job satisfaction. Job satisfaction is the dependent variable in this study’s quantitative descriptive analysis design, which also includes pay and work environment as independent factors. The sample in this study used the proportional random sampling method, so 52 respondents were obtained as sample. Based on the study’s findings, it is clear that the partial hypothesis test result Ho is rejected and Ha is accepted lead to the conclusion that the work environment and pay at the regional government secretariat of East Lampung Regency partially influence employees’ job satisfaction. Based on the results of simultaneous hypothesis testing, namely Ho is rejected and Ha is accepted, it can be concluded that simultaneously the work environment and compensation variables affect Employee Job Satisfaction at the Regional Government Secretariat of East Lampung Regency. The results of the Coefficient of Determination (R-Square) are known to have a value of 0.848, meaning that the work environment and compensation variables have an 84.8% influence on Employee Job Satisfaction at the Regional Secretariat of the East Lampung Regency Government.</p> Ridla Arief Juni Setiawan Copyright (c) 2024 Journal Of Administration, Policy, And Service Integration 2024-02-12 2024-02-12 1 1 72 84 The Influence of Motivation, Work Environment and Work Professionalism on Employee Performance at the Office of The Regional Development Planning Agency of West Tulang Bawang Regency https://journal.ubl.ac.id/index.php/japsi/article/view/106 <p style="margin: 0cm; text-align: justify;"><span style="font-family: 'Baskerville Old Face',serif; color: #252525;">The purpose of this study was to identify and evaluate the relationship between employee performance at the Regional Development Planning Agency Office of West Tulang Bawang Regency and motivation, work environment, and professionalism. This study used a sample of 54 respondents taken from the workforce of the Regional Development Planning Agency Office of West Tulang Bawang Regency. </span><span style="font-family: 'Baskerville Old Face',serif;">Employees at the Regional Development Planning Agency of West Tulang Bawang Regency were surveyed and interviewed as part of the direct data collection in this study. The results of this study indicate that using a significance level of 0.05 because the two-sided test is 2.5% and N = 54, the t table is obtained = 2.00856. While the t count for motivation seen from the data processing output is 6.327, for the work environment 3.673, while for work professionalism it is 4.059, so based on this t test it is concluded that motivation, work environment, and work professionalism affect employee performance at the Regional Development Planning Agency Office of West Tulang Bawang Regency. With the F test, the significance level uses 0.05 (∂ = 5%), so the F table is 2.79. Meanwhile, based on the output of data processing, F count is 209.147, because F count&gt; from F table, it can be concluded that together there is a significant influence between the independent variables (motivation, work environment, and work professionalism) on the dependent variable (employee performance) at the Regional Development Planning Agency Office of West Tulang Bawang Regency.</span></p> Tyas Hadi Pranata Besari Besari Mira Agustina Irfan Maulana Moh Oktaviannur Andala Rama Putra Barusaman Elip Heldan Copyright (c) 2024 Journal Of Administration, Policy, And Service Integration 2024-02-12 2024-02-12 1 1 85 96 The Effect of Leadership and Employee Competence on Employee Performance at the Regional Staffing Agency of Lampung Province https://journal.ubl.ac.id/index.php/japsi/article/view/107 <p>This study aims to identify and analyze whether Leadership and Employee Competence affect Employee Performance at the Lampung Province Regional Staffing Agency both partially and simultaneously, and to identify which independent variable has the most dominant effect on the dependent variable. The research methods used in this research are descriptive research and quantitative data analysis. The population in this study consisted of 77 respondents, all of whom were employees of the Regional Staffing Agency of Lampung Province. Data collection techniques in this study were observation, giving questionnaires to respondents, and documentation. The results of hypothesis testing in the t test (partial) show that there is a positive and significant effect of each independent variable, namely Leadership and Employee competence, on employee performance (Y) at the Lampung Province Regional Staffing Agency. The simultaneous test results show that F-count ≥ F-table (49,955 ≥ 3,120) is obtained with a significant level of probability 0.05 (0.000 ≤ 0.05). Thus, the results of hypothesis testing in the F test (simultaneously) show that there is an effect of leadership (X1) and Employee Competence (X2) together (simultaneously) on employee performance (Y) at the Lampung Province Regional Staffing Agency. In general, the results of this study, among others, show that leadership has a positive and significant effect on employee performance at the Lampung Province Regional Civil Service Agency; Employee Competence has a positive and significant effect on employee performance at the Lampung Province Regional Civil Service Agency; and Leadership and Employee Competence together have a positive and significant effect on employee performance at the Lampung Province Regional Civil Service Agency.</p> Rinaldy Wira Dharma Jerico Izal Hazala Novan Patria Guna Desi Megasari Haninun Haninun Hendri Dunan Defrizal Defrizal Copyright (c) 2024 Journal Of Administration, Policy, And Service Integration 2024-02-12 2024-02-12 1 1 97 110 Analysis of the Influence of Service Quality and Destination Image on the Competitiveness of Beach and Island Tourism in Lampung Province https://journal.ubl.ac.id/index.php/japsi/article/view/108 <p>Lampung is one of the provinces that has beaches and islands that are still natural and have the potential to be introduced to the international realm; it's just that the management is still not optimal for the government and local residents, so that these tourist attractions become less attractive to tourists from outside. This study aims to determine the effect of service quality and the destination image of the Tourism Office on the competitiveness of beach and island tourism in Lampung Province. This research uses mixed methods, namely qualitative and quantitative (mixed method). This approach was chosen because it is considered capable of providing an in-depth and detailed understanding of the effect of service quality and the destination image of the Tourism Office on the competitiveness of beach tourism in Lampung Province. The results of this study indicate that there is a positive and significant effect of service quality on the competitiveness of beach and island tourism in Lampung Province. There is a positive and significant influence of destination image on the competitiveness of beach and island tourism in Lampung Province. Then, service quality and destination image together have a positive and significant effect on the competitiveness of beach and island tourism in Lampung Province.</p> Yuni Dwi Murniati Rezki Parsinovandi Mutiara Delia Putri Bimi Agusanti Andala Rama Putra Barusaman Tina Miniawati Barusaman Copyright (c) 2024 Journal Of Administration, Policy, And Service Integration 2024-02-12 2024-02-12 1 1 111 121