Effectiveness of the Implementation of Main Tasks and Functions of the Cooperative Sector of Micro, Small and Medium Enterprises (SMEs) of Central Lampung Regency
Keywords:
Effectiveness, Main Duties and FunctionsAbstract
This study aims to determine the effectiveness of the implementation of the main tasks at the Central Lampung Regency Micro, Small, and Medium Enterprises Cooperative Office, to find out what aspects hinder the effectiveness of the implementation of the main tasks and functions in the field of cooperatives Micro, Small and Medium Enterprises in Central Lampung Regency. The research method used in this research is a type of qualitative research with a descriptive analysis method. The purpose of this method is to examine and describe qualitatively. All data was obtained directly from informants in the field using interview and observation techniques. The results showed that employees have carried out their duties, although they were not fully completed on time. Their actions in carrying out their activities were in accordance with the expected results, and based on the quality of their work, they have carried out their activities. There are inhibiting aspects, namely, that there are employees who have not carried out their main duties and functions properly. It often happens that employees work instead of the main tasks that should be carried out, so that these employees do not carry out their work optimally. The density of the tasks given by the leadership means that there are often overlapping tasks and authorities carried out by employees at the Trade Office of Bandar Lampung City.
References
Agusta, E., & Jaya, I. (2021). Profesionalisme Aparatur Pemerintah Daerah Dalam Pengembangan Kualitas Kinerja Yang Lebih Baik Dalam Mewujudkan Pemerintahan Yang Baik. Journal Ilmu Sosial, Politik Dan Pemerintahan, 6(1), 1–10.
Ali, K., & Saputra, A. (2020). Tata Kelola Pemerintahan Desa Terhadap Peningkatan Pelayanan Publik Di Desa Pematang Johar. Warta Dharmawangsa, 14(4), 602–614.
Angeles, L.-C. M., Vázquez-Rodríguez, P., & Quiñoá-Piñeiro, L. M. (2022). An approach to employees’ job performance through work environmental variables and leadership behaviours. Journal of Business Research, 140, 361–369.
Awan, S. H., Habib, N., Shoaib Akhtar, C., & Naveed, S. (2020). Effectiveness of performance management system for employee performance through engagement. SAGE Open, 10(4), 2158244020969383.
Barusman, A. R. P. (2014). Student Satisfaction as a Mediating Variable between Reputation, Image and Student Loyalty. Multidisciplinary Studies, 1, 414–436.
Barusman, A. R. P., & Rulian, E. P. (2020). Customer Satisfaction and Retention and its impact on Turism in Hotel Industry. Utopía y Praxis Latinoamericana, 25(1), 117–126.
Barusman, A. R. P., & Virgawenda, T. M. B. (2019). Supply Chain strategy and service recovery as an antecedent of customer loyalty for insurance company. International Journal of Supply Chain Management, 8(5), 285–293.
Bucata, G., & Rizescu, A. M. (2017). The Role of Communication in Enhancing Work Effectiveness of an Organization. Land Forces Academy Review, 22(1), 49–57.
Cakir, F. S., & Adiguzel, Z. (2020). Analysis of Leader Effectiveness in Organization and Knowledge Sharing Behavior on Employees and Organization. SAGE Open, 10(1), 215824402091463.
Chen, C.-L., Lin, Y.-C., Chen, W.-H., Chao, C.-F., & Pandia, H. (2021). Role of Government to Enhance Digital Transformation in Small Service Business. Sustainability, 13(3), 1028.
Didik, H. (2021). Pengaruh Analisis Jabatan, Analisis Beban Kerja Dan Kompetensi Terhadap Kinerja Aparatur Sipil Negara (Asn) Pada Sekretariat Daerah Kabupaten Balangan Provinsi Kalimantan Selatan. KINDAI, 17(3), 325–346.
Farida, I., Purnomo, A., & Nuzir, F. A. (2018). Development model of public open space in Bandar Lampung City’s regional government. Journal Opcion, 34, 879–895.
Haris, A. (2018). Analisis Kinerja Pegawai Berdasarkan Tugas Pokok Dan Fungis Pada Kantor Kecamatan Sarudu Kabupaten Mamuju Utara. Katalogis, 6(3), 1–19.
Humphreys, L., Lewis Jr, N. A., Sender, K., & Won, A. S. (2021). Integrating qualitative methods and open science: Five principles for more trustworthy research. Journal of Communication, 71(5), 855–874.
Kakwezi, P., & Nyeko, S. (2019). Procurement processes and performance: Efficiency and effectiveness of the procurement function. International Journal of Social Sciences Management and Entrepreneurship (IJSSME), 3(1).
Kamarasyid, A. (2019). Peranan Kepemimpinan dalam Menerapkan Prinsip-Prinsip Good Governance di Instansi Pemerintahan Daerah. Mawa’izh: Jurnal Dakwah Dan Pengembangan Sosial Kemanusiaan, 10(2), 326–353.
Kareem, M. A., & Hussein, I. J. (2019). The impact of human resource development on employee performance and organizational effectiveness. Management Dynamics in the Knowledge Economy, 7(3), 307–322.
Lumempow, V., Posumah, J., & Kolondam, H. (2021). Evaluasi Kinerja Pemerintah Desa Dalam Menjalankan Tugas dan Fungsi (Studi di Desa Kotamenara Kecamatan Amurang Timur Kabupaten Minahasa Selatan). Jurnal Administrasi Publik, 7(103).
Madanat, H. G., & Khasawneh, A. S. (2018). Level Of Effectiveness Of Human Resource Management Practices And Its Impact On Employees’satisfaction In The Banking Sector Of Jordan. Journal of Organizational Culture, Communications and Conflict, 22(1), 1–19.
Muhamad, L. F., Bakti, R., Febriyantoro, M. T., Kraugusteeliana, K., & Ausat, A. M. A. (2023). DO Innovative Work Behavior And Organizational Commitment Create Business Performance: A Literature Review. Community Development Journal: Jurnal Pengabdian Masyarakat, 4(1), 713–717.
Nguyen, D. T., Ha, V. D., & Dang, T. T. N. (2020). The Impact of Human Resource Management Activities on the Compatibility and Work Results. The Journal of Asian Finance, Economics and Business, 7(9), 621–629.
Noor, J., Suherli, A., & Sutisna, A. J. (2020). The Influence of Employee Competency and Career Management on Career Commitment: Regional Government in Indonesia. The Journal of Asian Finance, Economics and Business, 7(12), 1045–1052.
Oktaviannur, M., & Pratama, A. (2016). Influence of Work Motivation and Work Discipline on the Performance of Employees in Regional General Hospital in the District Demang Sepulau Raya Central Lampung. 51–57.
Purnomo, A., Farida, I., & Vandika, A. (2021). Identification of Potency for Developing Business Value of Negeri Katon Tourism Village, District of Pesawaran, Lampung Province. In Turkish Journal of Computer and Mathematics Education (Vol. 12, Issue 3).
Romli, K., Oktaviannur, M., Rinova, D., & Dharmawan, Y. Y. (2019). Analysis of Tourism Mapping in Lampung Province to Optimize Entrepreneurship Development. Review of Integrative Business and Economics Research, 8(2), 110–118.
Rukmana, I., Rahmawati, R., & Salbiah, E. (2020). Efektivitas Penilaian Kinerja Berbasis E-Kinerja di Pusat Pelatihan Manajemen dan Kepemimpinan Pertanian. Jurnal Governansi.
Sahid, A., Amirullah, I., Rahman, A. A., Senaman, A., & Yusriadi, Y. (2020). The role of the government in supporting the duties of local governments in Makassar City. International Journal of Scientific and Technology Research, 9(3), 3774–3777.
Sendawula, K., Nakyejwe Kimuli, S., Bananuka, J., & Najjemba Muganga, G. (2018). Training, employee engagement and employee performance: Evidence from Uganda’s health sector. Cogent Business & Management, 5(1), 1470891.
Shet, S. V, Patil, S. V, & Chandawarkar, M. R. (2019). Competency based superior performance and organizational effectiveness. International Journal of Productivity and Performance Management, 68(4), 753–773.
Sumaryati, A., Praptika Novitasari, E., & Machmuddah, Z. (2020). Accounting information system, internal control system, human resource competency and quality of local government financial statements in Indonesia. The Journal of Asian Finance, Economics and Business, 7(10), 795–802.
Vazquez, D. G., Juares, L. E. V., & Diaz, A. M. C. (2019). Corporate Social Responsibility as an Antecedent of Innovation, Reputation, Performance, and Competitive Success: A Multiple Mediation Analysis. Sustainability, 11(20), 5614.
Virgawenda, T. M. B., Barusman, A. R. P., Barusman, M. Y. S., & Redaputri, A. P. (2016). Antecedent of Tourists’ Behavioral Intentions and the Effect of Travel Companions as Moderating Variable on Nature Based Tourism. Linguistica Antverpiensia, 3(1), 796–818.
Wang, T. K., & Brower, R. (2019). Job Satisfaction Among Federal Employees: The Role of Employee Interaction With Work Environment. Public Personnel Management, 48(1), 3–26.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Journal Science Administration, Innovations, and Public Service Development
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
