Journal Science Administration, Innovations, and Public Service Development

Public Accountability in Electronic Procurement of Government Goods and Services (E-Procurement) in Local Governments

Haninun Haninun — 2023-07-31

The purpose of this research is to find out how public accountability in electronic procurement of government goods / services (e-procurement) in Way Kanan Regency. This type of research uses a descriptive type with a qualitative approach, which aims to describe systematically, factually and accurately about certain social phenomena in depth and intends to describe in detail the facts and data that exist in the Electronic Procurement Service of Way Kanan Regency. The results showed that public accountability with the implementation of the e-procurement system in Way Kanan Regency in the aspect of achieving goals in general has gone well and has an effect on changes in work culture and the process of procuring goods / services. The process of procuring goods / services becomes more effective, efficient, open and competitive, fair and non-discriminatory, and accountable.

Analysis of Differences in Extension Performance of the Horticultural and Livestock Food Crops Office of Way Kanan Regency Before and During the Covid-19 Pandemic

Anggi Sagita — 2023-07-31

This study was conducted with the aim of analyzing the differences in extension performance in the horticultural food crops and livestock office of Way Kanan Regency before and during the COVID-19 pandemic. This research method uses a quantitative descriptive approach by taking 50 random samples from a population of 165 agricultural extension workers. This research analysis uses variables before the COVID-19 pandemic (X1) and variables during the COVID-19 pandemic (X2). The sample was carried out using the cluster random sampling technique. Data collection with questionnaires distributed directly to 50 samples of extension employees Statistical methods using Chi Square Based on the analysis results obtained, the X2 count is 5.45 and the X2 table is 11.070. If the value of X2 count X2 table, there is a significant difference between the performance of agricultural extension workers at the Food Crops and Horticulture Service of Way Kanan Regency both before and during the Covid-19 pandemic.

Implementation of Policy of the Minister of Agriculture Number 67 of 2016 Concerning Institutional Development of Farmers in the Lampung Provincial Plantation Office

M Oktavianur — 2023-07-31

The purpose of this study is to determine and analyze the Implementation of the Policy of the Minister of Agriculture Number 67 of 2016 concerning Institutional Development of Farmers in Indonesia at the Lampung Provincial Plantation Office and what aspects are driving and hindering the implementation. This research method uses qualitative descriptive. The results of the study, namely communication that is still not optimal due to budget constraints and the area of the built area. Resources, not optimal due to limited number of Human Resources (HR). The attitude/disposition is good, the tasks given to the district facilitators/extension workers are clear and continuous. The bureaucratic structure is good, where regional facilitators/extension workers provide counseling according to existing Standard Operating Procedures and are able to build good communication with farmers. The supporting aspects are: Quality of Human Resources; Attitudes and support from central and local governments; The attitude and spirit of the farmer groups targeted by the policy. The inhibiting aspects are: Number of Human Resources; The territory of his garden; The age of farmer group members varies; Group organizational structure; Limited government budgets; facilities and infrastructure of regional facilitators/extension workers; Communication; and the mental attitude of farmers. In general, the implementation of this policy is good but not optimal, so it still needs to be improved.

The Influence of Promotion and Development of Tourist Attractions on Local Revenue Kabupaten Pesisir Barat

Irfan Fikri — 2023-07-31

The purpose of this study was to identify whether motivation affects employee performance, whether work culture affects performance, and whether motivation and culture together affect employee performance. This research was conducted using descriptive statistical methods to analyse the data quantitatively. The results showed that promotion has a positive effect on Regional Original Income of West Pesisir Regency as evidenced by the hypothesis test with a t value of 16.092 > a t table value of 2.048, then Ha is accepted. Then the development of tourism objects has a sig effect on local revenue of West Pesisir Regency as evidenced by the hypothesis test with a t value of 3, 960> t table value 2.048, then Ha is accepted, and the promotion and development of tourism objects have a sig effect on local revenue of West Pesisir Regency as evidenced by the hypothesis test with a t value of 3.960> t table value 2.048, then Ha is accepted.

The Influence of Service Quality (SerQual) and Satisfaction On Customer Loyalty in Bandung Main Branch Office of Bank Pembangunan Daerah Jawa Barat and Banten

Teddy Hikmat — 2023-07-31

This study was conducted with the purpose of analyzing the effect of service quality and satisfaction on customer loyalty at Regional Development Bank West Java And Banten, Bandung Main Branch Office. The method used in this research is descriptive correlation method. Based on the results of the conducted research, it is known that service quality has a significant impact on customer loyalty. Based on the results of the partial hypothesis test, the t-value of X1 service quality is 3.621. Based on the results of the t-hypothesis test, which yielded a t-value of X2 customer satisfaction of 3.665, customer satisfaction has a significant influence on customer loyalty. Service quality and customer satisfaction together have a significant effect on customer loyalty based on the results of the hypothesis test, which was declared accepted simultaneously with the results of the F-test of 27.850 or with a sig value of 0.000 ≤ 0.05, indicating that service quality and customer satisfaction together have an effect on customer loyalty.

The Influence of Service Quality of Periodic Salary Administration on Government Employee Satisfaction in the West Java Province

Samun Jaja Raharja — 2023-07-31

This study aims to determine how much influence the quality of periodic salary increase administration services has on the satisfaction of Civil Servants of the West Java Provincial Government partially. The research method used in this research is descriptive research method and quantitative data analysis. The number of samples in this study were 52 respondents and were employees of the West Java Provincial Government. Data collection techniques in this study by observation and giving questionnaires to respondents. In proving and analysing this, validity and reliability tests, simple linear regression tests, and t (partial) tests were used. The results of this study indicate that in partial testing (t test) the tcount value of service quality (X) is 3.735> t table (2.008) with a significant level of 0.029 < probability (0.05), then Ha is accepted and Ho is rejected. Thus, the results of hypothesis testing in the t test (partial) show that there is a positive and significant influence between the service quality variable (X) on the employee satisfaction variable (Y). In general, the results of this study indicate that the quality of periodic salary increase administration services at the Regional Personnel Agency of West Java Province has a significant effect on the satisfaction of Civil Servants of the West Java Provincial Government.

Strategy for Escalating Employee Performance through Communication Improvement and Work Motivation at the Public Relation and Protocol in Gorontalo Province

Dikson Junus — 2023-07-31

The purpose of this research is to find out, analyse, and examine how to improve communication and motivation as an effective strategy to improve employee performance at the Public Relations and Protocol Bureau of Gorontalo Province. In this research, the author used qualitative data analysis with a descriptive approach. Data collection methods in this research are observation, interview, and documentation. In general, the results of this study are as follows: 1) Communication improvement is an effective strategy to improve employee performance in the Public Relations and Protocol Bureau of Gorontalo. The existing communication as a whole has been running effectively, but communication related to tasks needs to be improved. 2) Increasing work motivation is an effective strategy to improve employee performance at the Public Relations and Protocol Bureau of Gorontalo Province. Motivation in the Public Relations and Protocol Bureau of Gorontalo Province as a whole has gone well, although there are still perceptions of informants who state that the physiological needs of employees need attention, especially regarding the provision of incentives.

The Influence Of Leadership Oversight And Work Environment On Employee Performance At The Secretariat Of The Regional People's Representative Council Of Majalengka Regency

Prayoga Bestari — 2023-07-31

The purpose of this study was to investigate the impact of managerial supervision and work environment on employee performance in the Secretariat of the Regional People Representative Council, Majalengka Regency, both partially and simultaneously. In this study, data was collected through observation, interviews, questionnaires and documentation. The sample of this study consists of 53 employees from the Regional People Representative Council Secretariat in Majalengka Regency. This research uses both qualitative and quantitative data analysis. According to the findings of this study, leadership supervision (X1) has a positive and significant effect on the performance of employees (Y) in the Regional People Representative Council Secretariat, Majalengka Regency. With a t-value of 3.500, the work environment (X2) has a positive and significant influence on the performance of employees (Y) in the Majalengka Regency Regional People Representative Council Secretariat. Employee performance in the Regional People Representative Council is influenced positively by leadership supervision and the work environment.

The Influence of Employee Remuneration and Performance on the Quality of Palopo City Public Services

Ahmad Mustanir — 2023-07-31

This study aims to identify and analyze whether remuneration and employee performance affect the quality of public services at the Palopo City District Attorney's Office. The research method used in this study is quantitative data analysis. Covering the source of the problem, problem formulation, relevant concepts and theories, relevant discoveries, submission of hypotheses, compilation of research instruments, and conclusions. Based on the results of the research that has been conducted, it is known that remuneration has a significant effect on the quality of public services. The results of the hypothesis test are partially reflected in the calculated t value of X1 remuneration of 3,937. Employee performance has a significant effect on the quality of public services, as indicated partially by the results of the hypothesis test and the t-value calculated for X2 performance of 1.94. Remuneration and employee performance together have a significant effect on the quality of public services, according to the results of the hypothesis test, which were simultaneously stated to be received with F test results of 575,205 or with a sig value of 0.000 < 0.05, which states that remuneration and performance together affect the quality of public services.

The Role of Formal Leaders in Improving Employee Discipline at Regional Financial and Asset Management Agency in Tasikmalaya City

Ani Heryani — 2023-07-31

The purpose of this study was to determine and analyze the role of leaders in improving employee work discipline at the Regional Financial and Asset Management Agency of Tasikmalaya City, as well as supporting and inhibiting factors that affect employee work discipline at the Regional Financial and Asset Management Agency of Tasikmalaya City. This research method uses a qualitative approach that is descriptive and tends to use process analysis and the meaning (perspective) of the subject is emphasised in qualitative research. The results of the study found that the role of leaders in improving employee work discipline at the Regional Financial and Asset Management Agency of Tasikmalaya City is namely the relationship between leaders and subordinates (leader-member relations), namely the leader applies effective communication, the leader in providing punishment and reward is firm and fair, task structure, including the leader conducting strict supervision, placing employees in the right position, the authority of the leader's position (leader's position power), namely the leader provides positive education, the application of ideal leadership.

Trade Secret Dispute Resolution Through Arbitration

Bima Ardiansyah Pratama — 2023-07-31

The purpose of this research is to find out how to resolve trade secret disputes through arbitration and how the effectiveness of trade dispute resolution through arbitration. The problem approach in this research uses a normative juridical approach and an empirical approach. Data collection is done by literature study and field study. Data analysis is done qualitatively. The dispute resolution process through arbitration has many advantages, namely the process is fast, simple, low cost, the confidentiality of the dispute is maintained, the decision embraces and benefits both parties (win-win solution), and maintains the business relationship of the parties. In addition, arbitration offers greater speed, confidentiality, flexibility and control to the parties involved. The process also allows for decision-making by specialized knowledgeable arbitrators, thereby minimizing uncertainty and additional costs. Moreover, in the context of international arbitration, it allows for dispute resolution between parties from different jurisdictions. Therefore, using trade secret dispute resolution through arbitration is one of the right choices.

Law Enforcement of Corruption in the Provision of Crude Palm Oil Export Facilities by Companies in Medan

Khamdana Khamdana — 2023-07-31

Abstract

The purpose of this study is to determine and analyze the law enforcement of corruption in the provision of export facilities for crude palm oil and its derivatives or cooking oil raw materials committed by companies in Medan. Focusing on the period since 1983, when Indonesia prioritized exports as a catalyst for economic growth, this research investigates the impact of export dynamics, including the dominance of palm oil in the global market, on the country's economic landscape. In addition, the article also discusses recent corruption cases related to crude palm oil export facilities, highlighting the complexity of combating corruption in the context of international trade. As a result of the trial at the Corruption Court at the Central Jakarta District Court, the five defendants were sentenced for alleged corruption in the provision of export facilities for crude palm oil and its derivatives from January 2021 to March 2022. The defendants were found guilty of violating Article 3 of Indonesian Law No. 31/1999 on the Eradication of Corruption as amended by Indonesian Law No. 20/2001 on the Amendment to Indonesian Law No. 31/1999 on the Eradication of Corruption, Article 55 paragraph (1) to 1 of the Criminal Code as charged in the subsidiary charges.

Implementation Of Regulation Of The Minister Of Administrative Reform And Bureaucratic Reform Of The Republic Of Indonesia Number 90 Of 2021 For The Development Of The Police Public Service Integrity Zone Towards A Corruption-Free Area And A Clean Serving

Alan Ayugo — 2023-07-25

The purpose of this research is to see how the implementation of the Regulation of the Minister of Administrative Reform and Bureaucratic Reform of the Republic of Indonesia Number 90 of 2021 in the framework of the development of the Integrity Zone of the public service of the Indonesian National Police or with the designation of the National Police to go towards a Corruption Free Region and a clean bureaucratic area serving the public service of the Indonesian National Police in the Security Intelligence Unit of the Indonesian National Police Resort or with the designation of the Central Lampung police station. This research also looks at the factors that influence the implementation of the development of the Integrity Zone towards a Corruption-Free Area and a Clean Serving Bureaucratic Area in the public service of the Indonesian National Police in the Security Intelligence Unit of the Indonesian National Police of Central Lampung Resort. The implementation of the Regulation of the Minister of Administrative Reform and Bureaucratic Reform of the Republic of Indonesia Number 90 of 2021 in the context of building the Integrity Zone of the public service of the Indonesian National Police in the Security Intelligence Unit of the Central Lampung Resort Police of the Republic of Indonesia that the Central Lampung Resort Police of the Republic of Indonesia has made efforts 6 (Six) steps including Change Management, Structuring Governance, Structuring Human Resource Management.