DIGITAL COMPETENCE MODEL, WORK DISCIPLINE, AND LEADERSHIP: THE ROLE OF WORK MOTIVATION IN ENHANCING THE PERFORMANCE OF STATE CIVIL APPARATUS (ASN) AT THE SOUTH LAMPUNG REGENCY TRANSPORTATION AGENCY
Keywords:
Digital Competency, Work Discipline, Leadership, Work Motivation, Civil Servant PerformanceAbstract
This study aims to analyze the effects of digital competency, work discipline, and leadership on the performance of Civil Servants (ASN), with work motivation serving as a mediating variable at the Transportation Office of South Lampung Regency. The study employed a quantitative approach using a survey method. The research population consisted of all 113 Civil Servants at the Transportation Office of South Lampung Regency, selected using a saturated sampling technique. Data were collected through questionnaires and analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS) with SmartPLS 4.0. The findings indicate that work discipline, leadership, and work motivation have positive and significant effects on Civil Servant performance, whereas digital competency has no direct effect on performance but has a positive and significant effect on work motivation. In addition, work discipline and leadership do not have significant effects on work motivation, and work motivation is unable to mediate the relationships between digital competency, work discipline, leadership, and Civil Servant performance. The study concludes that improvements in Civil Servant performance are influenced more directly by work discipline, leadership, and work motivation, while digital competency does not directly improve performance. Therefore, the Transportation Office of South Lampung Regency is recommended to strengthen the implementation of work discipline, enhance leadership quality, develop more applicable digital competencies, and improve employees' work motivation to support organizational performance.
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