The Influence of Employee Remuneration and Performance on the Quality of Palopo City Public Services

Abstract

This study aims to identify and analyze whether remuneration and employee performance affect the quality of public services at the Palopo City District Attorney's Office. The research method used in this study is quantitative data analysis. Covering the source of the problem, problem formulation, relevant concepts and theories, relevant discoveries, submission of hypotheses, compilation of research instruments, and conclusions. Based on the results of the research that has been conducted, it is known that remuneration has a significant effect on the quality of public services. The results of the hypothesis test are partially reflected in the calculated t value of X1 remuneration of 3,937. Employee performance has a significant effect on the quality of public services, as indicated partially by the results of the hypothesis test and the t-value calculated for X2 performance of 1.94. Remuneration and employee performance together have a significant effect on the quality of public services, according to the results of the hypothesis test, which were simultaneously stated to be received with F test results of 575,205 or with a sig value of 0.000 < 0.05, which states that remuneration and performance together affect the quality of public services.