Digital Workforce Monitoring and Supervisory Control: Implications for Employee Performance Outcomes
Keywords:
E-Attendance, Work Supervision, Employee Performance, Public AdministrationAbstract
This study investigates the influence of e-attendance and work supervision on employee performance. Data were collected through questionnaires, interviews, and documentation, and analyzed using multiple linear regression with SPSS 24.0. The results indicate that both e-attendance and work supervision have a significant partial and simultaneous effect on employee performance. E-attendance contributes to improved discipline and efficiency in attendance tracking, while work supervision ensures task alignment with organizational standards, enhancing accountability and motivation. The combined implementation of e-attendance and effective supervision strengthens performance quality and quantity, supporting better public service delivery. These findings provide theoretical insights into public administration practices and practical guidance for local governments to optimize human resource management strategies.
References
Abdurrasodik, M., Titisari, P., & Yulisetiarini, D. (2020). The Effect Of Spiritual Intelligence And Organizational Culture On Employee Performance Through Organizational Citizenship Behavior (Ocb) As Intervening Variables In Employees Performance Of The Employees Of Baitul Maal Wattamwil Ugt Sidogiri Jember. International Journal Of Creative and Innovative Research In All Studies, 2, 59–65.
Arsana, I. M. M., Wicaksana, K. A. B., Sugiarta, I. N., & Dicriyani, N. L. M. (2019). Implementation of Supervision Management; Effective Supervision Techniques to Improve the Effectiveness of Cooperative Supervision. Proceedings of the International Conference on Social Science 2019 (ICSS 2019). https://doi.org/10.2991/icss-19.2019.11
Atieh, A. M., Kaylani, H., Al-abdallat, Y., Qaderi, A., Ghoul, L., Jaradat, L., & Hdairis, I. (2016). Performance Improvement of Inventory Management System Processes by an Automated Warehouse Management System. Procedia CIRP, 41, 568–572. https://doi.org/10.1016/j.procir.2015.12.122
Babatunde Akeem, L. (2017). Effect of Cost Control and Cost Reduction Techniques in Organizational Performance. International Business and Management, 14(3), 19–26. https://doi.org/10.3968/9686
Baldacchino, A., O’Rourke, L., & Humphris, G. (2018). Investigating the effect of Alcohol Brief Interventions within accident and emergency departments using a data informatics methodology. Drug and Alcohol Dependence, 188, 47–52. https://doi.org/10.1016/j.drugalcdep.2018.03.035
Barusman, A. R. P., & Habiburrahman, H. (2022). The role of supply chain management and competitive advantage on the performance of Indonesian SMEs. Uncertain Supply Chain Management, 10(2), 409–416.
Barusman, A. R. P., Pranata, T. H., Agustina, M., Maulana, I., Oktaviannur, M., & Heldan, E. (2024). The Influence of Motivation, Work Environment and Work Professionalism on Employee Performance at the Office of The Regional Development Planning Agency of West Tulang Bawang Regency. Journal of Administration, Policy and Service Integration, 1(1), 85–96. http://journal.ubl.ac.id/index.php/japsi
Daniel, E. (2016). The Usefulness of Qualitative and Quantitative Approaches and Methods in Researching Problem-Solving Ability in Science Education Curriculum. Journal of Education and Practice , 7(15), 91–100. www.iiste.org
Deussom, R., Mwarey, D., Bayu, M., Abdullah, S. S., & Marcus, R. (2022). Systematic review of performance-enhancing health worker supervision approaches in low- and middle-income countries. In Human Resources for Health (Vol. 20, Issue 1, pp. 1–12). BioMed Central Ltd. https://doi.org/10.1186/s12960-021-00692-y
Devi, S. (2016). The Impact of Performance Appraisal on Job Satisfaction with Quality of Supervisor-Employee as a Moderating variable at State Owned Company SENTOT IMAM WAHJONO 1 ; ANNA MARINA 2. In Article in International Journal of Scientific Research. http://www.ijasrd.org/in
Diamantidis, A. D., & Chatzoglou, P. (2019). Factors affecting employee performance: an empirical approach. International Journal of Productivity and Performance Management, 68(1), 171–193.
Dini, H. A. (2024). Optimization of Supervision and Monitoring in Performance Assessment: Strategy and Implementation. Edumaspul Journal, 8(2), 4625–4638. https://doi.org/10.33487/edumaspul.v8i1
Ferdika, R., & Nasution, R. D. (2020). Changes in Orientation of Employee Motivation in The Application of E-Absensi in Ponorogo District. Jurnal Penelitian Komunikasi Dan Opini Publik, 24(1), 71–84. https://doi.org/10.33299/jpkop.24.1.2439
Gautama So, I., Djunggara, A. A., Fahrobi, R., Simamora, B. H., & Ruangkanjanases, A. (2018). Effect of Organisational Communication and Culture on Employee Motivation and Its Impact on Employee Performance. Pertanika Journal of Social Sciences & Humanities, 26(2).
Jensen, U. T., Andersen, L. B., & Holten, A.-L. (2019). Explaining a Dark Side: Public Service Motivation, Presenteeism, and Absenteeism. Review of Public Personnel Administration, 39(4), 487–510. https://doi.org/10.1177/0734371X17744865
Karampotsis, E., Aspridis, G. M., Dounias, G., & Exarchou, V. (2024). Critical success factors and key performance indicators in the modernization of public services: empirical evidence from Greece. International Review of Public Administration, 29(4), 330–352. https://doi.org/10.1080/12294659.2024.2415169
Koman, G., Toman, D., Jankal, R., & Boršoš, P. (2024). The Importance of e-Recruitment within a Smart Government Framework. Systems, 12(3), 71. https://doi.org/10.3390/systems12030071
Loan, L. (2020). The influence of organizational commitment on employees’ job performance: The mediating role of job satisfaction. Management Science Letters, 10(14), 3307–3312.
Low, C. C. (2023). Migtech, fintech and fair migration in Malaysia: addressing the protection gap between migrant rights and labour policies. Third World Quarterly, 44(5), 872–891. https://doi.org/10.1080/01436597.2022.2162380
Madiistriyatno, H., & Sofianto, S. (2021). Effect of Supervision and Discipline on Improving Employee Work Effectiveness at Kebayoran Baru Tax Service Office. Eduvest-Journal of Universal Studies, 1(6), 521–526. https://greenvest.co.id/
Modise, J., & Modise, J. M. (2023). Efficient and Effective Leadership in Law Enforcement, Characteristics and Behaviors of Effective Police Leaders that Assists Upholding A High Standard of Professionalism and Integrity. International Journal of Innovative Science and Research Technology, 8(9), 2096–2112. www.ijisrt.com
Mohamed, S. A., Mahmoud, M. A., Mahdi, M. N., & Mostafa, S. A. (2022). Improving Efficiency and Effectiveness of Robotic Process Automation in Human Resource Management. Sustainability, 14(7), 3920. https://doi.org/10.3390/su14073920
Nalim, N., Haryono, S., & Muchran, M. (2020). The Effect of Leadership Style and Compensation on the Work Performance of Merangin District Office Employees, Jambi: The Role of Work Motivation. Journal of Governance and Public Policy, 7(2), 78–87. https://doi.org/10.18196/jgpp.72124
Nweke, A. C. (2021). Monitoring and Evaluation: A Practical Approach to Public Service Delivery. International Journal of Public Administration and Management Research (IJPAMR), 6(3), 33–40. https://doi.org/10.36758/ijpamr/v6n3.2021/04
Pisriwati, S. A., Hardi, Y., & Siswanto, D. H. (2024). Enhancing Organizational Development through Principal Leadership to Improve Teacher and Staff Work Discipline. Journal of Organizational and Human Resource Development Strategies, 1(01), 52–62. https://doi.org/10.56741/ohds.v1i01.670
Razak, A., Sarpan, S., Ramlan, R., Indonesia, J., & Mamasa Sulawesi Barat Indonesia, B. (2018). International Review of Management and Marketing Effect of Leadership Style, Motivation and Work Discipline on Employee Performance in PT. ABC Makassar. International Review of Management and Marketing, 8(6), 67–71. https://doi.org/10.32479/irmm.7167
Schlæger, J., & Wang, Q. (2017). E-monitoring of public servants in China: higher quality of government? Journal of Chinese Governance, 2(1), 1–19. https://doi.org/10.1080/23812346.2016.1243907
Zakaria, U. K., Abdul Aziz, S. F., Selamat, M. N., & Omar, N. H. (2020). New Measurement of Employee’s Strategic Job Performance Appraisal: Construction using the Malaysian Sample. International Journal of Academic Research in Economics and Management Sciences, 9(4), 1–12. https://doi.org/10.6007/ijarems/v9-i4/8561
Zhou, G., Zheng, K., & Liu, A. (2024). How does organizational stigma damage employees’ innovative performance? An emotional labor perspective. Humanities and Social Sciences Communications, 11(1), 1–16. https://doi.org/10.1057/s41599-024-04134-7
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Journal Science Administration, Innovations, and Public Service Development

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.



