GAP ANALYSIS IN IT HUMAN RESOURCES STRATEGIC PLANNING: ADAPTATION OF SKILLS WITH UNIVERSITY TECHNOLOGY NEEDS
Keywords:
Gap Analysis, Planning Strategic, IT HR, Digital Transformation, Skills TechnologyAbstract
Digital transformation at universities requires competent and skilled Information Technology (IT) human resource (HR) management. This study aims to identify existing skills gaps within the university's IT team through Gap Analysis and plan the necessary development steps to align skills with future technological needs. This approach involves analyzing the skills of existing IT HR, determining the skills needed to support the university's strategic objectives, and developing a development plan to close these gaps. The study found that the university's IT team currently possesses basic skills in IT infrastructure and application management, but there are significant gaps in skills related to cloud computing, advanced cybersecurity, big data analytics, and artificial intelligence. Based on these findings, a development plan was formulated, including intensive training, certification, and recruitment of experts to support the university's digital transformation. This study provides insight into the importance of sustainable IT HR strategic planning to ensure the university's readiness to face future technological demands.
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