Setiawan, B. W., Putra, A. M. and Natalia, D. (2025) “STRATEGIES FOR IMPROVING THE QUALITY OF PUBLIC SERVICE MANAGEMENT FOR THE FERRY CROSSING AT BOM KALIANDA PIER”, Journal of General Business, Innovation and Entrepreneurship , 2(1), pp. 52–65. Available at: https://journal.ubl.ac.id/index.php/innovator/article/view/246 (Accessed: 7 July 2026).