Setiawan, Bayu Wisnu, Aditya Mandala Putra, and Deni Natalia. 2025. “STRATEGIES FOR IMPROVING THE QUALITY OF PUBLIC SERVICE MANAGEMENT FOR THE FERRY CROSSING AT BOM KALIANDA PIER”. Journal of General Business, Innovation and Entrepreneurship 2 (1):52-65. https://journal.ubl.ac.id/index.php/innovator/article/view/246.